While rare, if you encounter any pricing discrepancies or system glitches, simply click on Report Error. A screenshot will be captured automatically—just hit submit, and your feedback will be delivered to us. No need to manually visit support, attach screenshots, or write long explanations. With your one simple click, we'll know exactly what you need.
We are committed to delivering personalized solutions for all your business needs. Your time is important to us, so we want you to have a smooth experience each and every time. Our goal is to understand your unique challenges and provide personalized solutions that drive results.
Got a new feature idea or need help with an issue? We're here to listen! At Sensei, your feedback drives us to design solutions that truly meet your needs. Together, we can enhance our products and make them even better for you!
We’ve been using Sensei CRM at Premier Metal Structures since we launched in 2020, and it has truly become the backbone of our sales and operations. From day one, the team behind Sensei has been supportive and responsive, especially Ashish, who played a key role in helping us get started and grow with the platform.
But everything leveled up when Chris Dodd came on board as COO in 2023. Chris didn’t just maintain the relationship — he elevated it. His presence and leadership have genuinely changed the game for us. The way he approaches customer service is unmatched. He’s extremely attentive, incredibly responsive, and goes out of his way to understand our needs and help us get the most out of the system. We’ve had countless situations where Chris personally stepped in to help us resolve things quickly or customize features that made our workflow more efficient. It’s rare to find someone in his position who is that involved and that committed to making sure clients are taken care of.
Sensei has evolved into more than just a CRM for us — it’s a core part of how we operate. And Chris has played a major role in making that possible. We truly value the partnership we’ve built and look forward to continuing to grow with Sensei in the years ahead.
If you need help or have a question, we’re here for you